Support & Feedback

We provide technical support and assistance for you in case you have any problems with our software, any questions or suggestions. Please be as complete as possible in your request. The better you describe the problem, the sooner we will solve it.

Use support system to:

Ask pre-sales or payment-related question,
Ask technical support questions,
Propose a feature or a comment on the product.

Please provide your request in English or Russian languages only.

Before contacting our support team, you may to read our online FAQ. Possibly your question is answered on the FAQ page.

If you have a problem, please provide us with the following information:

Program version with Date Updated (from "About" dialog)
Windows version
A detailed description of the problem (as much as possible) and how to reproduce it
Backup log where the problem exists

Due to the high amount of spam reaching us, we do not publish our contact e-mail address on our site.

Please fill out the form below and click the "Send message" button to send us a quick message.

Please, send your questions, remarks or suggestions via feedback form
Your feedback help us improve our programs and make them more effective.